Grace Kennett Foundation Hospital

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Our comprehensive health service takes care of your physical, mental, and social needs. We focus on your safety, provide the best possible service, and do our best to protect the environment. Our hospital is the well that waters our garden. We are a self-supporting organization and child care and other services are supported by the resources generated by the hospital. By choosing us, you are directly helping the cause of children.

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Specialities and Other Services

Ours is a 60 bedded multi-speciality hospital providing comprehensive healthcare. We offer out-patient, in-patient, and daycare services. Our 15 bedded Burns centre is one of the largest and oldest in the country. We provide preventive, promotive, curative, and rehabilitation services. Our 24×7 Accident and Emergency unit is one of the best equipped with 24×7 Triage services with registered medical professionals and qualified staff. We follow the best practices in biomedical waste management with maximal environmental protection.

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Burns Centre

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Accident & Emergency Unit

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Psychiatric Unit

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Diabetology Unit

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General Medicine

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Orthopaedics

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Plastic and Reconstructive Surgery

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Radiology

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Cardiology

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Anesthesiology

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Obstetrics & Gynaecology Unit

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Dental Unit

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Physiotherapy

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Paediatric Unit

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Surgery

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ENT

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Urology

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Neurology

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Diabetic Foot Clinic

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Nutrition & Dietetics

Empanelled Insurance companies

Grace Kennett Hospital has tie-up with the following insurance companies.

Star Health Insurance

Family Health Plan Insurance (FHPL)

ICICI Lombard Insurance

Good Health Insurance

Paramount Insurance

Ericson Insurance

West India Insurance

TNNHIS (Govt. Employees and Pensioners)

For insurance related queries, please contact +91 9751340401

Facilities

Severe Acute
Respiratory Infection (SARI) Ward

Biomedical
Management

Highly equipped Clinical, Biochemistry,Microbiology Laboratory

Main Twin OT,
Endoscopy OT, Minor OT

Dialysis Unit

Intensive Respiratory Care Unit (IRCU)

Mechanized Laundry

X Ray

Eatery

Parking

Community Hall

BSS Community College

Diabetic Foot Clinic

    • India is ranked second globally in terms of diabetes prevalence, with an estimated 77 million diabetic patients in the country. Approximately 15% of these individuals experience diabetic foot infections, and a quarter of them ultimately require amputation. According to a survey conducted by the National Health Service (NHS), diabetic patients face a 15% higher risk of limb loss compared to the general population. Shockingly, the World Health Organization (WHO) reveals that a limb is lost every 30 seconds due to diabetes.
    • Failure to properly treat small wounds and mild infections can lead to limb loss, often due to the negligence of the patient rather than the disease itself. However, timely and appropriate treatment from a specialist can help prevent the spread of infection and wound progression. Factors such as reduced sensation, vascular disease, and high blood sugar contribute to this progression. Early medical intervention, including specialized investigations like pedobarograms to identify pressure points caused by faulty foot biomechanics, can aid in the planning of targeted treatments.
    • Prophylactic surgeries aim to correct these faulty biomechanics in the foot, preventing further ulcer progression and promoting wound healing by eliminating the root cause. In cases where the infection has become systemic and life-threatening, amputation may be necessary as a lifesaving measure. Following amputation, reconstructive surgery can be considered to restore foot function.
    • To reduce the number of amputations in diabetic individuals, it is crucial to adhere to a proper diet, take prescribed medications, and seek early medical consultation at the onset of infection

Consultants

S.No CONSULTANTS SPECIALITY OPD TIME
1 DR (CAPT.) AUGUSTUS SAMUEL DODD M.S.,M.B.A CEO – SURGERY MONDAY TO FRIDAY
10.00am – 12.00pm
7.30pm
2 DR D KIRUBAKARAKRISHNAN MBBS., M.D(PSYCH)., DPM., PSYCHIATRY MONDAY TO SATURDAY
7.00pm – 9.00pm
3 Dr P Lokesh M.B.B.S., M.S.(Ortho)., DNB.(Ortho)., MNAMS ORTHOPAEDICIAN MONDAY TO SATURDAY
5.00pm – 6.00pm
4 DR S MAHABOOB HUSSAIN B.D.S., DENTISTRY MONDAY TO SATURDAY
10.00am – 1.00pm
5.00pm – 8.00pm
5 DR A MOHAMMED IMRAN KHAN, M.S., DNB., MRCS Ed (UK)., M.Ch., DrNB. PLASTIC AND
RECONSTRUCTIVE SURGERY
MONDAY TO SATURDAY
9.00am – 1.00pm
5.00pm – 9.00pm
6 DR K R RADHAKRISHNAN MBBS., DLO., M.S(ENT) ENT MONDAY TO FRIDAY
1.00pm – 3.00pm
7 DR S RAJAKUMARI MBBS., DGO., OBSTETRICS & GYNAECOLOGY MONDAY, WEDNESDAY & FRIDAY
4.00 pm – 6.00 pm
8 DR R RAJAPRIYA MBBS., DMRD., RADIOLOGY MONDAY TO SATURDAY
4.00 pm – 6.00 pm
9 DR M S RAJARAJESHWARAN MD., D.Ch., PAEDIATRICS MONDAY TO SATURDAY
7.30pm – 9.00pm
10 DR RENA ROSALIND M.D(PSYCH)., DPM., PSYCHIATRY FRIDAY – By appointment
11 Dr NIVETHITHA KARTHIKA M.B.B.S., M.D(GEN.MEE)., DM (ENDOCRINOLOGY) ENDOCRINOLOGIST & DIABETOLOGIST TUESDAY & FRIDAY
2.00pm – 4.00pm
12 DR C P M CHANDRASEKAR MBBS., MS(UROLOGY) UROLOGY ON CALL
13 DR M ILAMARAN MBBS.,MD., DM(CARDIO) CARDIOLOGY ON CALL
14 DR G RAM MOHAN M.D., DA., ANESTHESIOLOGY ON CALL
15 DR C SURESH KHANNA M.D(G.M),D.M(NEURO) NEUROLOGY ON CALL

OPD Guidelines for Patients

The guidelines for a patient visiting the Outpatient Department (OPD) of our hospital
  • Registration

    Register at the PALS/ reception desk (colour code yellow): Upon arrival, the patient needs to register at the reception desk by providing their personal information, medical history, and reason for the visit. The PALS team member will provide a unique identification number on a folder to the patient, which they will need to carry throughout their visit.

  • Consultation with the doctor

    The patient will be called for a consultation with the doctor based on their appointment time or the availability of the doctor. During the consultation, the doctor will examine the patient, discuss their medical history, and recommend necessary tests or treatments.

  • Diagnostic tests

    Based on the doctor’s recommendation, the patient may need to undergo diagnostic tests such as blood tests, X-rays, or ultrasound scans. The hospital staff will guide the patient to the respective diagnostic center or laboratory, where the tests will be conducted.

  • Follow-up consultation

    After the diagnostic tests, the patient will need to follow up with the doctor for further diagnosis and treatment. The follow-up consultation can be scheduled on the same day or as per the doctor’s advice.

  • Prescription and medication

    If the doctor prescribes medication, the patient needs to collect the prescription from the doctor and purchase the medication from the pharmacy within the hospital premises.

  • Payment and discharge

    After completing the treatment and consultation, the patient needs to pay the bills at the billing counter and collect the necessary discharge papers.

  • Follow-up care

    The patient should follow the doctor’s advice, take medication as prescribed, and attend the follow-up consultations as scheduled. They should also maintain a healthy lifestyle and diet to prevent further health problems.

  • Note: The above guidelines are for general reference only. The process and guidelines may vary depending on the patient’s medical condition, and the doctor’s recommendation.

The Admission Process

The admission process in our hospital typically involves several steps to ensure that the patient is provided with the best possible care. The following is a brief overview of how the process generally works, including generating a unique ID, room allotment, cost information, facilities information and consent

Registration

When a patient arrives at the hospital, they will need to register by providing their personal and medical information. This information is used to create a unique ID for the patient, which is used to identify them throughout their stay at the hospital.

Triage

After registration, the patient will be evaluated by a nurse or other healthcare professional to determine the severity of their condition. This is known as triage, and it helps to ensure that patients are seen in order of urgency.

Room Allotment

Once the patient’s condition has been evaluated, they will be assigned to a room based on their medical needs and availability of rooms. The patient will be provided with information about the facilities in their room, including the bed, bathroom, and other amenities.

Cost Information

The patient will be provided with information about the cost of their stay at the hospital, including any fees associated with the room, medical procedures, and other services. This information will help the patient to understand the financial implications of their hospitalization.

Payments

Before admission, you will need to make an initial payment and other advances as required, which will be deducted from your final bill when you are discharged. If you plan to use health insurance to cover your hospitalization expenses, you will need to inform the PALS team at the reception desk.

Facilities Information

The hospital staff will provide the patient with information about the facilities available at the hospital, including food services, visiting hours, and other amenities. The patient may also be provided with information about support services, such as social workers, chaplains, and other professionals who can help to address any emotional needs.

Consent on Hospital Admission Regarding Payment and Procedures

When you are admitted to our hospital, you will be required to provide consent for the payment and procedures associated with your care. This is an important step in the admission process, as it ensures that you are aware of the financial obligations and medical treatments that you will be receiving.

The consent process typically involves signing forms that outline the payment arrangements, including the amount of any deposits or payments that you will be required to make. You will also be informed about the procedures that will be performed during your hospital stay, and asked to provide consent for any necessary medical treatments or interventions.

It is important to ask any questions you may have about the payment and procedures before signing the consent form, so that you fully understand your rights and responsibilities as a patient. Hospital staff should be available to answer any questions you may have and provide you with the information you need to make informed decisions about your care.

Overall, providing consent for payment and procedures is a crucial part of the hospital admission process, as it helps to ensure that you receive the best possible care while also protecting your rights as a patient.

The Discharge Process

  • When you are ready to leave the hospital, a staff will guide you through the discharge process, which can take a few hours to complete.
  • You will need to pay your final bill using cash or a credit/debit card.
  • The staff will give you a summary of your treatment and return any items you used during your stay, such as a thermometer or bedpan.
  • The staff will also explain any medications you need to continue taking after you leave and provide any follow-up instructions.
  • If you need an ambulance to take you home, let the staff know and she will arrange it.
  • If you are leaving the hospital as a Planned Discharge, you need to leave your room by 12:00 pm, and if there are any delays, you will be transferred to the Transit Area by 2:00 pm.
  • The staff shall guide you regarding At Request and Against Medical Advice discharges.

The Rights of A Patient or Attendant

      1. As a patient or attendant, you are entitled to certain rights, including being treated with respect, kindness, and professionalism, regardless of your personal characteristics.
      2. You have the right to know the names of the healthcare professionals involved in your care and to be addressed by your proper name.
      3. Your privacy, dignity, and confidentiality must be respected at all times, and you have the right to a clear and understandable explanation of your medical condition, diagnosis, treatment options, and expected outcomes.
      4. You should not be subjected to physical abuse or neglect.
      5. You have the right to receive information about the expected costs of your treatment and the hospital’s payment policies.
      6. Additionally, you may request a copy of your medical records in accordance with established procedures.

The Responsibilities as a patient or attendant

As a patient or attendant, you have several responsibilities towards your healthcare providers and the hospital. These include

      1. Keeping your appointments and arriving on time. If you cannot make it, you should inform your doctor or hospital as soon as possible.
      2. Providing accurate and complete information about yourself, including your name, address, phone number, date of birth, next-of-kin details, insurance information, past illnesses, and medications.
      3. Actively participating in your treatment plan and keeping your healthcare providers informed about the effectiveness of your treatment.
      4. Leaving your valuables at home and bringing only necessary items.
      5. Treating all hospital staff, other patients, and visitors with courtesy and respect. You should follow hospital rules and safety regulations, keep noise levels down, respect privacy, limit the number of visitors, and comply with the hospital’s no-smoking policy.
      6. Understanding all instructions before signing consent forms. You should ask questions and make sure you fully understand what you are agreeing to before signing any forms.

Do's and Don'ts for Surgical Patients

      • Follow all preoperative instructions provided by your doctor or nurse.
      • Arrive at the hospital at the designated time.
      • Follow postoperative instructions for activity and wound care.
      • Report any changes in your condition to the medical staff.
      • Follow the prescribed medication regimen.
      • Get enough rest and sleep to aid in your recovery.
      • Attend all follow-up appointments as scheduled.
      • Do not eat or drink anything for the designated time prior to surgery.
      • Do not consume alcohol or drugs during your stay.
      • Do not smoke or use tobacco products while in the hospital.
      • Do not leave the hospital without approval from your doctor or nurse.
      • Do not drive for at least 24 hours after receiving anesthesia.
      • Do not tamper with any medical equipment or devices in your room.
      • It is essential to follow the instructions provided by your healthcare team during your hospital stay to ensure your safety and promote your recovery. If you have any questions or concerns, do not hesitate to ask your doctor or nurse.

Do's and Don'ts for Non-Surgical patients

      • Follow the treatment plan given by your doctor or nurse.
      • Ask questions if you are unsure about any part of your treatment.
      • Maintain good hygiene, including washing your hands frequently.
      • Report any changes in your condition to the medical staff.
      • Eat a healthy diet that meets your dietary needs.
      • Get enough rest and sleep to aid in your recovery.
      • Stay active as permitted by your doctor or nurse.
      • Do not leave the hospital without approval from your doctor or nurse.
      • Do not consume alcohol or drugs during your stay.
      • Do not smoke or use tobacco products while in the hospital.
      • Do not bring any valuables or large amounts of cash to the hospital.
      • Do not tamper with any medical equipment or devices in your room.

Dead on Arrival or Brought Dead

  • Death will be declared once the diagnosis of death can be clearly ascertained.
  • Cause of death certificate – If there are no injuries or poisoning signs, and it looks like a case of natural death, and if it was treated in the same hospital recently (by any doctor of the same hospital), then the cause of death certificate can be issued by the hospital (after perusing all the treatment notes/discharge summary/case sheet), and the dead body can be handed over to the relatives.
  • In all other cases the hospital will not be in a position to ascertain the cause of death and a cause of death certificate shall not be given.
  • In case of suspected unnatural death and medico legal cases, only an autopsy can reveal the cause of death.

Medico - Legal Cases

The following cases should be considered as medico-legal and as such the medical officer is “duty-bound” to intimate to the police regarding such cases

      • All cases of injuries and burns – the circumstances of which suggest commission of an offense by somebody. (irrespective of suspicion of foul play)
      • All vehicular, factory or other unnatural accident cases specially when there is a likelihood of patient’s death or grievous hurt.
      • Cases of suspected or evident sexual assault.
      • Cases of suspected or evident criminal abortion.
      • Cases of unconsciousness where its cause is not natural or not clear.
      • All cases of suspected or evident poisoning or intoxication.
      • Cases referred from a court or otherwise for age estimation.
      • Cases brought dead with improper history creating suspicion of an offense.
      • Cases of suspected self-infliction of injuries or attempted suicide.
      • Any other case not falling under the above categories but has legal implications.

Guidelines for Visitors

We value your family and friends and recognize that they are an important part of your recovery process.

      • For the comfort of all our patients, we request you to limit your visitors during visiting hours.
      • Please note that visitors may be restricted according to a patient’s medical condition and/or special needs.
      • At the time of admission, you will be issued passes for attendants and visitors.
      • Please request your attendant and visitors to wear/display these passes while in the hospital premises. In case of loss of the pass, you may get in touch with the PALS Desk located in the hospital main entrance.
      • Visits by children under the age of 12 are not allowed on patient floors. This is to protect children from contracting any infection.
      • Sanitise hands before and after visiting.
      • Use of mobile phones is prohibited where critical medical equipment and patient monitoring systems are in operation. Please read and follow all posted signs about the usage of cell phones, only in approved areas. If you must use your cell phone in approved areas, please speak in a soft tone so that other patients are not disturbed.

Quality Management System

The Quality Management System will be complied with and continually improved. The Quality Objectives will be periodically reviewed and communicated to all the employees of the organization for implementation in respective work areas.

Our Quality Policy

Safety First – Accidents do not happen, they evolve. Only a sequence of events lead to a catastrophe. We, in Grace Kennett Foundation Hospital, have achieved and will continue to strive to maintain the highest safety in health care by:

      • Continuing Medical Education Programme and Training.
      • Technological Upgradation.

Quality Objectives

      • Providing the highest standards of safety in health care.
      • Providing the most cost-effective health care by practicing evidence-based medicine.
      • Providing comprehensive (Womb to Tomb) health care by continuous improvement in training and technology.
      • Involving patients and attendants in all decision making processes with good communication and transparent systems to improve patients’ safety and outcome.

Bio-medical Waste Management Protocol

Hospital

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