Our comprehensive health service takes care of your physical, mental, and social needs. We focus on your safety, provide the best possible service, and do our best to protect the environment. Our hospital is the well that waters our garden. We are a self-supporting organization and child care and other services are supported by the resources generated by the hospital. By choosing us, you are directly helping the cause of children.
Grace Kennett Foundation Hospital
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Specialities and Other Services
Ours is a 60 bedded multi-speciality hospital providing comprehensive healthcare. We offer out-patient, in-patient, and daycare services. Our 15 bedded Burns centre is one of the largest and oldest in the country. We provide preventive, promotive, curative, and rehabilitation services. Our 24×7 Accident and Emergency unit is one of the best equipped with 24×7 Triage services with registered medical professionals and qualified staff. We follow the best practices in biomedical waste management with maximal environmental protection.
Facilities
Severe Acute
Respiratory Infection (SARI) Ward
Biomedical
Management
Highly equipped Clinical, Biochemistry,Microbiology Laboratory
Main Twin OT,
Endoscopy OT, Minor OT
Dialysis Unit
Intensive Respiratory Care Unit (IRCU)
Mechanized Laundry
X Ray
Eatery
Parking
Community Hall
OPD Guidelines for Patients
The guidelines for a patient visiting the Outpatient Department (OPD) of our hospital
The Admission Process
The admission process in our hospital typically involves several steps to ensure that the patient is provided with the best possible care. The following is a brief overview of how the process generally works, including generating a unique ID, room allotment, cost information, facilities information and consent
Registration
When a patient arrives at the hospital, they will need to register by providing their personal and medical information. This information is used to create a unique ID for the patient, which is used to identify them throughout their stay at the hospital.
Triage
After registration, the patient will be evaluated by a nurse or other healthcare professional to determine the severity of their condition. This is known as triage, and it helps to ensure that patients are seen in order of urgency.
Room Allotment
Once the patient’s condition has been evaluated, they will be assigned to a room based on their medical needs and availability of rooms. The patient will be provided with information about the facilities in their room, including the bed, bathroom, and other amenities.
Cost Information
The patient will be provided with information about the cost of their stay at the hospital, including any fees associated with the room, medical procedures, and other services. This information will help the patient to understand the financial implications of their hospitalization.
Payments
Before admission, you will need to make an initial payment and other advances as required, which will be deducted from your final bill when you are discharged. If you plan to use health insurance to cover your hospitalization expenses, you will need to visit inform the PALS team at the reception desk.
Facilities Information
The hospital staff will provide the patient with information about the facilities available at the hospital, including food services, visiting hours, and other amenities. The patient may also be provided with information about support services, such as social workers, chaplains, and other professionals who can help to address any emotional needs.
Consent on hospital Admission regarding payment and procedures
When you are admitted to our hospital, you will be required to provide consent for the payment and procedures associated with your care. This is an important step in the admission process, as it ensures that you are aware of the financial obligations and medical treatments that you will be receiving.
The consent process typically involves signing forms that outline the payment arrangements, including the amount of any deposits or payments that you will be required to make. You will also be informed about the procedures that will be performed during your hospital stay, and asked to provide consent for any necessary medical treatments or interventions.
It is important to ask any questions you may have about the payment and procedures before signing the consent form, so that you fully understand your rights and responsibilities as a patient. Hospital staff should be available to answer any questions you may have and provide you with the information you need to make informed decisions about your care.
Overall, providing consent for payment and procedures is a crucial part of the hospital admission process, as it helps to ensure that you receive the best possible care while also protecting your rights as a patient.
The discharge process
The Rights of A patient or Attendant
- As a patient or attendant, you are entitled to certain rights, including being treated with respect, kindness, and professionalism, regardless of your personal characteristics.
- Your privacy, dignity, and confidentiality must be respected at all times, and you have the right to a clear and understandable explanation of your medical condition, diagnosis, treatment options, and expected outcomes.
- You should not be subjected to physical abuse or neglect.
- You have the right to receive information about the expected costs of your treatment and the hospital’s payment policies.
- Additionally, you may request a copy of your medical records in accordance with established procedures.
The Responsibilities as a patient or attendant
As a patient or attendant, you have several responsibilities towards your healthcare providers and the hospital. These include
- Keeping your appointments and arriving on time. If you cannot make it, you should inform your doctor or hospital as soon as possible.
- Providing accurate and complete information about yourself, including your name, address, phone number, date of birth, next-of-kin details, insurance information, past illnesses, and medications.
- Actively participating in your treatment plan and keeping your healthcare providers informed about the effectiveness of your treatment.
- Leaving your valuables at home and bringing only necessary items.
- Treating all hospital staff, other patients, and visitors with courtesy and respect. You should follow hospital rules and safety regulations, keep noise levels down, respect privacy, limit the number of visitors, and comply with the hospital’s no-smoking policy.
Dos and Don'ts for Surgical Patients
- Follow all preoperative instructions provided by your doctor or nurse.
- Arrive at the hospital at the designated time.
- Follow postoperative instructions for activity and wound care.
- Report any changes in your condition to the medical staff.
- Follow the prescribed medication regimen.
- Get enough rest and sleep to aid in your recovery.
- Attend all follow-up appointments as scheduled.
- Do not eat or drink anything for the designated time prior to surgery.
- Do not consume alcohol or drugs during your stay.
- Do not smoke or use tobacco products while in the hospital.
- Do not leave the hospital without approval from your doctor or nurse.
- Do not drive for at least 24 hours after receiving anesthesia.
- Do not tamper with any medical equipment or devices in your room.
- It is essential to follow the instructions provided by your healthcare team during your hospital stay to ensure your safety and promote your recovery. If you have any questions or concerns, do not hesitate to ask your doctor or nurse.
Dos and Don'ts for Non-Surgical patients
- Follow the treatment plan given by your doctor or nurse.
- Ask questions if you are unsure about any part of your treatment.
- Maintain good hygiene, including washing your hands frequently.
- Report any changes in your condition to the medical staff.
- Eat a healthy diet that meets your dietary needs.
- Get enough rest and sleep to aid in your recovery.
- Stay active as permitted by your doctor or nurse.
- Do not leave the hospital without approval from your doctor or nurse.
- Do not consume alcohol or drugs during your stay.
- Do not smoke or use tobacco products while in the hospital.
- Do not bring any valuables or large amounts of cash to the hospital.
- Do not tamper with any medical equipment or devices in your room.
- Dos and Don’ts for Surgical Patients:
Medico - Legal Cases
The following cases should be considered as medico-legal and as such the medical officer is “duty-bound” to intimate to the police regarding such cases
- All cases of injuries and burns – the circumstances of which suggest commission of an offense by somebody. (irrespective of suspicion of foul play)
- All vehicular, factory or other unnatural accident cases specially when there is a likelihood of patient’s death or grievous hurt.
- Cases of suspected or evident sexual assault.
- Cases of suspected or evident criminal abortion.
- Cases of unconsciousness where its cause is not natural or not clear.
- All cases of suspected or evident poisoning or intoxication.
- Cases referred from a court or otherwise for age estimation.
- Cases brought dead with improper history creating suspicion of an offense.
- Cases of suspected self-infliction of injuries or attempted suicide.
- Any other case not falling under the above categories but has legal implications.
Bio-medical Waste Management Protocol
Triage Protocol
Our Quality Policy
Safety First – Accidents do not happen, they evolve. Only a sequence of events lead to a catastrophe. We, in Grace Kennett Foundation Hospital, have achieved and will continue to strive to maintain the highest safety in health care by:
- Continuing Medical Education Programme and Training.
- Technological Upgradation.
Quality Management System
The Quality Management System will be complied with and continually improved. The Quality Objectives will be periodically reviewed and communicated to all the employees of the organization for implementation in respective work areas.
Quality Objectives
- Providing the highest standards of safety in health care.
- Providing the most cost-effective health care by practicing evidence-based medicine.
- Providing comprehensive (Womb to Tomb) health care by continuous improvement in training and technology.
- Involving patients and attendants in all decision making processes with good communication and transparent systems to improve patients’ safety and outcome.
Hospital
